1. Purpose
These terms govern access to and use of the SaaS platform, an online service that lets travel agencies manage their business and publish their website.
By creating an account, the agency (the "Client") declares that it has the capacity to bind the company it represents and accepts these terms without reservation.
2. Account and access
The Client provides accurate information and keeps it up to date. The Client is responsible for the confidentiality of its credentials and for their use by its staff.
The Client assigns each user a suitable role. Any suspicious use must be reported to our support without delay.
3. Plans, trial and payment
A free 14-day trial is offered at sign-up, with no bank card. At the end, the Client chooses a paid plan, monthly or annual, with prices shown excluding tax in Moroccan dirhams (MAD) on the Pricing page.
The subscription is billed in advance. The Client may change plan at any time; the new rate applies from the next due date.
In case of non-payment, the workspace becomes read-only and the site stays accessible during a grace period of 7 days, before suspension.
4. Client obligations
The Client is solely responsible for the content it publishes (trips, prices, photos, texts) and guarantees that it complies with the law and third-party rights, in particular the regulations applicable to travel agencies and advertising.
The Client is responsible for processing its own clients' personal data: it acts as data controller and we act as processor.
It is forbidden to misuse the platform, to attempt to access another agency's data or to disrupt the service.
5. Availability and support
We do everything possible to keep the service available continuously, without guaranteeing the absence of interruptions. Maintenance operations are announced when possible.
Support is available by e-mail and through the contact form; the Business plan receives priority handling.
6. Intellectual property
The platform, its code, design and documentation remain the property of the publisher. The Client has a personal, non-exclusive, non-transferable right of use for the duration of the subscription.
The Client keeps ownership of its content and grants us the right to host and display it for the sole purpose of providing the service.
7. Liability
Our liability is limited to direct and foreseeable damages and cannot exceed the amounts paid by the Client over the last twelve months. We are not liable for indirect losses, including loss of profit or clientele.
8. Termination and data
The Client may terminate at any time from its workspace; the current subscription remains due until its end. We may suspend or terminate an account in case of serious breach after a formal notice left without effect.
After termination, the Client can export its data for a reasonable period; it is then deleted or anonymized, unless a legal retention obligation applies.
9. Governing law and disputes
These terms are governed by Moroccan law. In case of dispute, the parties will seek an amicable solution; failing that, the competent courts of the publisher's registered office will have sole jurisdiction.